Week 4 Culture and Symbolism in Organizations
Home Up Sem2 Schedule Exercises/Presentations Week 1 Freedom Work and Organization Week 2 Labour Process Control and Resistance Week 3  Exercise Session 1 Week 4 Culture and Symbolism in Organizations Week 5 Exercise Session 2 Week 6 Gender and Consumption Week 7 Exercise Session 3 Week 8 Managing the Human Resource

 

 

Culture and Symbolism at Work

Culture and Symbolism

 

 

Culture and Symbolism at Work

Culture and Symbolism

The Example of banter

Perspectives on Culture

performance variable; root metaphor; medium of domination

Relevance for Labour Process Analysis

culture as medium of work relations and organization

Concerted control (James Barker, The Discipline of Teamwork

 

Culture and Symbolism

Culture – concept used to learned practices through which closure of `world-openness’ is accomplished

If `man produces himself’ (Berger and Luckmann, then culture is the medium and outcome of this collective self-production process

Symbolism – a feature of culture to which highly saturated meaning is ascribed

e.g. the cowboy in the Malborough advert who suggests manhood, health, hero, self-reliant, macho (Nice Work, p. 223-4)

 

`Banter’

Definition – good-humoured teasing; playful repartee

Examples?

Stevens in Remains of the Day

Other examples?

Significance for reproduction/transformation of

Identity

Inequality

Power

Insecurity

 

Banter in Remains of the Day

Stevens interpreted Mr Farraday’s conversaton as `banter’

Sensed that he was expected to participate

Worried that failure to banter was viewed as `negligence’

Unsure about when banter was intended and what response was appropriate

 

 

Extract(s) from The Remains of the Day

 

`It is quite possible, then, that my employer fully expects me to respond to his bantering in a like manner, and considers my failure to do so a form of negligence…

this business of bantering is not a duty I feel I can ever discharge with enthusiasm…

One need hardly dwell on the catastrophic possibility of uttering a bantering remark only to find it wholly inappropriate’ The Remains of the Day, p. 16

…………..

When Stevens attempts to banter amongst at a pub, his witticism produced an embarrassed silence, followed by a bemused laugh and change of conversation. Stevens felt disappointed because

`I have been devoting some time and effort in recent months to improving my skill in this very area’

`I have been endeavouring to add this skill to my professional armoury so as to fulfil with confidence all Mr Faraday’s expectations with respect to bantering’ The Remains of the Day, p. 130

.................

There is a group of six or seven people gathered just a little way behind me who have aroused my curiosity a little…I naturally assumed at first that they were a group of friends…

it became apparent that they were strangers…

I can hear them exchanging one bantering remark after another…

…when one thinks about it, it is not such a foolish thing to indulge in – particularly if it is the case that in bantering lies the key to human warmth….

I have of course devoted much time to developing my bantering skills, but it is possible I have never previously approached the task with the commitment I might have done…

Perhaps, then, when I return to Dartington Hall tomorrow…I will begin practicing with renewed effort’ The Remains of the Day, p 245

 

In what sense is banter a cultural phenomenon and what symbolic significance does it have?

Banter as a meaningful and valued activity and/or skill

Banter as a display of (cultural) membership

Signs and artefacts that are saturated with (often contested) meaning (e.g. `manager’, `student’ pin-ups, McDonald’s arches)

Banter as a source of identity (e.g. professional attribute)

Banter as a ritual – taken for grantedness

Banter as an articulation of knowledge/power

Banter as a lubricant or transgressor of inequalities

Manufactures consent

Disrupts hierarchies

Ambivalences of banter – multiple realities

 

[Other transparencies presented here that are not available in electronic form]

 

Culture - Conclusion

Culture as medium of communication and control

Contradictions within and between cultures

Culture as refuge – insecurity

Culture as defining - identity

Culture as compelling – power

Culture as divisive - inequality